Providing aid to victims of hostilities of war in Ukraine

Last updated: 2022 04 21

SUPPORT

  • Register on www.stipruskartu.lt or via short number 1827 call if you can provide accommodation or assist in driving people who flee hostilities in Ukraine. The organization also collects donations to organize their accommodation. Contributions available on the website.
  • Lithuanian Red CrossThe Order of Malta Relief Organization, Caritas LithuaniaLithuanian “Food Bank”, and civil organization “Save the Children” collect donations for people fleeing war in Ukraine. Victims will be provided with humanitarian assistance, first psychosocial assistance and first aid. Residents can contribute on the website and via short number 1485 call.
  • Civil organization “Save the Children” separately collects donations in order to take care of the Ukrainian children. Residents can contribute via short number 1415 (10 eur donation) or 1486 (3 eur donation) calls.
  • Civil organization “Blue / Yellow” collects donations to support the Ukrainian armed forces and civilians affected by the war. Residents can contribute on its website and via short number 1482 calls.
  • The National Bank of Ukraine collects donations to support the Ukrainian armed forces. Contributions available on the website.
  • Birutė Women’s Union of Officers of the Grand Duchy of Lithuania collects donations to support families of Ukrainian soldiers. Contributions available via short number 1484 calls and on the website.
  • Vytautas Magnus University Foundation collects donations to support student victims of hostilities in Ukraine. More information can be accessed on its website.
  • Vilnius University Foundation collects donations to support members of Ukrainian academic society as well as to finance Scholarships of the Grand Duchy of Lithuania on the basis of which students from Ukraine will have the opportunity to enroll to admission-free studies and to receive financial aid. More information can be accessed on the website.
  • Lithuanian residents can now support civil organization “Gyvūnų gerovės iniciatyvos” that seeks to provide assistance for animal shelters in Ukraine as well as to organize people who can temporarily host pets in their homes or help with transportation.
  • National Blood Center constantly updates information on blood donation campaigns and blood demand for Ukraine. More information can be accessed on its website.
  • Lithuania’s Ministry of Social Security and Labor invites to register and become guardians of children who have fled Ukraine. More information can be accessed on its website.
  • Vilnius-based organization “Ukrainos namai” collects donations to support Ukrainian armed forces. More information can be accessed on the website.
  • The Ukrainian Embassy in Prague collects donations to support the Ukrainian armed forces. More information can be accessed on its website.
  • The Ukrainian Women’s Fund collects donation to support Ukrainian women and girls affected by the war. More information can be accessed on its website.
  • Vilnius city municipality opened a collection point for humanitarian aid to Ukrainians. The needed items will be collected seven days a week, from 11 a.m. to 8 p.m. More information can be accessed on its website.
  • “Dėk’ui” collection points welcomes support for Kremenchuk city. Aid can be provided at: 2 Zydų street (+370 627 33 328), 39 Tuskulenu street 39 (+370 695 73 378), 89-75 Lvivo street (+370 521 30 397), and other “Dėk’ui” collection points (+370 696 41 787). More information can be accessed on the website.
  • Association “Lygiai” collects donations to support Ukrainian women. More information can be accessed on its website.
  • “1K” foundation collects donations to support Ukrainian territorial defense, fight against dezinformation, and humanitarian projects for people fleeing war in Ukraine. More information can be accessed on the website.

VOLUNTEERING

OTHER WAYS TO HELP

  • Companies willing to employ Ukrainian citizens are invited to fill in the Lithuanian Red Cross registration form.
  • Employers willing to employ citizens of Ukraine (and other foreign countries) are invited to register to “Scobo” platform (currently, its website and mobile app operates in Lithuanian, English, Russian, and Arab languages).
  • Information stands and tents have been set up at the former Kalvarija and Lazdijai border checkpoints to provide up-to-date information to Ukrainian citizens arriving via Poland. Persons arriving there will be directed to the registration centers.
  • Ukrainian people and their family members who moved to Lithuania due to hostilities of war are subject to registering soon upon their arrival to Lithuania. Registration will entitle them to apply for a temporary residence permit in Lithuania (valid for 1 year) or for a national visa (valid for 1 year). The registration process is only  complete when people arrive to a registration center in person – i.e. registration cannot be completed by a phone call.
  • Ukrainians who do not have a place to stay should immediately contact the registration center in Alytus (1B Pramones street, open 24/7), Vilnius (3 Minties street, open 24/7), Klaipeda (16A Paryziaus Komunos street, open 24/7), Kaunas (79 Vytauto avenue, open 24/7), Panevezys (38 Vienybes square, open 24/7), or Siauliai (16 Jablonskio street, open 24/7). During registration, they will be provided with food, basic medical assistance, detailed information about the possibilities of staying in Lithuania and assigned a temporary accommodation (accommodation in the registration center may take up to 3 days).
  • Ukrainians who do have a place to stay can, alternatively, register at any local bureau of the Migration Department (during business hours): Vilnius (3 Minties street), Kaunas (79 Vytauto avenue), Klaipeda (16A Paryziaus Komunos street), Siauliai (16 Jablonskio street), Panevezys (38 Vienybes square), Alytus (1B Pramones street), Marijampole (1 Kestucio street), Utenoje (4 Maironio street), Telsiai (34 Zemaites street), Taurage (15 Stoties street), Visaginas (13 Veteranu street), Salcininkai (4 Architekto street), Elektrenai (32 Draugystės street).
  • Ukrainian citizens who hold biometric passports are subject to a visa-free regime in Lithuania. It grants right to staying in Lithuania and the entire Schengen area for 90 days in a 180-day period.
  • On the basis of a visa-free regime, family members of the Ukrainian citizens can also legally enter the EU.
  • Ukrainian citizens who hold biometric passports and expiring national visas or temporary residence permits in Lithuania will be entitled to a visa-free regime shortly after the expiry of their permit to stay in Lithuania.
  • National visas will not be issued to Ukrainian citizens who do not hold valid biometric passports, but such foreigners will be allowed to apply for a temporary residence permit on the humanitarian grounds.
  • Ukrainian citizens and their family members who fall subject to procedures of forced return to a foreign country will sustain the right to remain in Lithuania. In the near future, no decisions will be taken on the return or deportation of Ukrainian citizens and their family members.
  • Ukrainian citizens and their family members who are illegally present in Lithuania will be allowed to apply for a temporary residence permit or visa.

HOTLINES

  • Migration issues: +370 5 271 7112 (Monday-Thursday, from 7:30 a.m. to 4:30 p.m.; Friday, from 7:30 a.m. to 3:15 p.m.)
  • Accommodation and travel from the border with Poland: +370 677 22 222 (24/7)
  • Humanitarian assistance: +370 684 98 688 (24/7)

INFORMATION FROM PUBLIC AUTHORITIES

  • Information on general issues can be accessed via the Migration Department – by phone (+370 707 67 000; for calls from abroad +370 527 17 112), by email (info@migracija.gov.lt) and on the website (in Lithuanian, English, Ukrainian, and Russian languages).
  • The Migration Department opened consultation points for Ukrainian citizens and their families (working hours: from 8 a.m. to 5 p.m.; no pre-registration required). More information can be accessed on its website.
  • The Migration Department launched a new hotline dedicated to consulting Ukrainian people who travel to Lithuania due to hostilities of war. Consultations can be accessed by phone +370 527 17 112 (seven days a week, from 7:30 a.m. to 9 p.m.).
  • Website of the Lithuania’s Ministry of the Interior provides useful information for Ukrainian citizens and their family members (in Lithuanian, English, Ukrainian, and Russian languages).
  • Website of the Lithuania’s Ministry of Health informs that Ukrainian citizens can now get vaccinated in Lithuania. Registration can be accessed via short number 1808 call (for calls from abroad +370 660 11 808).
  • Employment Service provides consultation regarding questions of employment. Information can be accessed via short number 1813 call, by email (info@uzt.lt), on the website and via local phone numbers of biggest country cities.
  • Embassy of Ukraine in the Republic of Lithuania provides information by phone (+370 521 21 536), via hotline (+370 655 50 194), by email (emb_lt@mfa.gov.ua) and on the website.
  • Information about health services is provided by the medical institution of the municipality a person has register to. More information can be accessed: here
  • Information about access to education is provided by the admission department of the municipality wherein a person now locates. More information can be accessed: here and here

INFORMATION FROM NON-GOVERNMENTAL ORGANIZATIONS

SUPPORT

  • Ukrainian citizens who are in need of accommodation or drive in Lithuania are encouraged to register to website www.stipruskartu.lt or reach out via short number 1827 call.
  • International mobile operators Tele2Telia and BITĖ committed to compensate calls and messages between Lithuania and Ukraine. More information can be accessed: here
  • People who have arrived from Ukraine and lost contact to their family members can reach out to the Lithuanian Red Cross by email (tracing@redcross.lt) or by phone (+370 521 27 322).
  • Art residence Rupert and network of co-working spaces Tech Zity can provide accommodation in Vilnius and Druskininkai. More information can be accessed: here
  • “Metropolio vertimai” committed to provide free translation of documents required by Ukrainian citizens in Lithuania. More information can be accessed: here
  • Dental clinic “Ovidenta” (4 Savanoriu, Vilnius) offers free emergency dental care to people coming from Ukraine. More information can be accessed: here
  • Psychological services platform 4P Centras shared a constantly updated list of specialists who can provide free counseling in Lithuanian, Russian and English languages.
  • Members of the Lithuanian Dance-Movement Therapy Association are ready to provide free emotional support to people coming from Ukraine and to host those in need of a place to stay. More information can be accessed: here
  • “Ataka” Football Club offers free football training, clothing and the opportunity to participate in competitions for children from Ukraine. More information can be accessed: here
  • Vilnius City Municipality informs that Ukrainian citizens can now access free-of-charge use of city’s public transportation and visits to museums owned by the municipality.
  • Ukrainian citizens who have presented an identity document can now access free-of-charge travel by train in Lithuania. More information can be accessed: here
  • Ukrainian citizens can now access free-of-charge use of services provided by the Lithuanian libraries.
  • Ukrainian citizens who have fled their country due to hostilities of war can now access free-of-charge services related to opening a bank account and using banking services provided by banks that belong to the Lithuanian Banking Association.

EMOTIONAL SUPPORT

  • Emotional support (in Russian language) can be accessed via short number 1809 call and by phones: +370 664 65 792 (Monday to Friday: from 6 p.m. to 9 p.m.; on weekends: from 12 a.m. to 3 p.m.), +370 800 77 277 (seven days a week, from 4 p.m. to 7 p.m.), +370 640 51 555 (Monday to Friday: from 4 p.m. to 8 p.m.; on Saturdays: from 12 a.m. to 4 p.m.). More information can be accessed: here
  • Video consultations of psychologists and psychotherapists (in Ukrainian or Russian languages) can be accessed on the website of www.manodaktaras.lt.
  • Psychological help in Sign language is provided by the Lithuanian Society of the Deaf. More information can accessed on its website.
  • Website that provides information for people who travel to or plan to travel to Poland.
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